How it works
A standard appointment is approximately 50 minutes and notes will be recorded after each session. If you are attending for the first time please arrive 10 minutes early to complete initial paperwork.
Appointments are held at Highpoint Plaza at 240 Waterworks Road. There is 2 hour free parking available underneath the building.
Counselling is most effective if you come on a weekly or fortnightly basis initially to help maintain continuity and support whilst you are trying to implementing new strategies.
If you wish to bring a support person, you are welcome to do so. Please be aware that children are not able to be left unsupervised in reception so you will need to make alternate arrangements for them.
More than 24 hours notice from the time of your appointment is required to avoid a cancellation fee of $50. This timeframe is so that the appointment can be offered to someone else. In the event you fail to attend your scheduled appointment you will be charged the full fee of your consultation. In exceptional circumstances these fees can be waivered but this will be decided upon a case by case basis.
Individual counselling appointments (approx. 50 minutes) – $140
Initial couple therapy appointment (approx. 80 minutes) – $190
Ongoing couple therapy appointments (approx. 50 minutes) – $140
Initial family therapy appointments (approx. 80 minutes) – $190
Ongoing family therapy appointments (approx. 50 minutes) – $140
Pre-Marital Education (3x 50 minute consultations) – $350/couple
Please be advised that payment will be required in full at the end of each session. EFTPOS and HICAPS facilities are available for your convenience.