At Relationships4Life I respect your right to privacy and will ensure that your personal information and confidentiality is upheld. Your personal information will not be released without your written consent, except for exceptional circumstance. These circumstances include:

  • Disclosure to endanger yourself or others
  • Information pertaining to physical or sexual abuse of a minor or risk of abuse or
  • If a court of law subpoenas your records

In such situations, your information may be disclosed to the necessary parties (e.g. Doctors and Emergency Services) to ensure your safety as well as the safety of others. These guidelines are in accordance with best practice and the Ethical Guidelines of the Australian Psychological Society.

Information & Record Keeping

Electronic notes will be recorded after each session and these will remain the property of Relationships4Life. Case notes and clients’ personal information will be securely stored on electronic files and these are protected by a two factor authentication system.

Access to Information

You may access your file by submitting a written request to Connie Penhallurick. After doing so, you will be contacted and an appointment will be arranged to discuss the file notes before the information is released to you.

If you have any uncertainties or concerns regarding your confidentiality please feel free to raise these concerns at your next scheduled appointment.

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